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For homes. For properties. For business.01733 793 905

A conversation is a good start

How can
we help?

Planning a clean, checking your area or looking after an existing booking? Get in touch with our team.

Give us a call01733 793 905Send us an emailcontact@urbancleaning.uk
Our office addressSwaffer Building, Bakewell Road
Peterborough, PE2 6WQ

Arranging a new clean?

Estimate a home or property clean online. For commercial spaces or specialist work, tell us about the job by phone or email.

Get an estimate

Already booked with us?

Sign in to see your bookings and account. For a time-sensitive change, contact the team with your booking reference.

Open your account

Before you get in touch

A few helpful details.

What should I include in an enquiry?

Tell us the service you need, your postcode, property size, preferred dates and any particular priorities. For an existing booking, include the booking reference. Please avoid sending payment card details or access codes by email.

Can you confirm coverage for my postcode?

Tell us your address area and the cleaning service you need. We check coverage, travel and availability before confirming your booking.

Having trouble with an estimate?

Keep your estimate page open. Your choices stay in the form while you try again. If options do not load, use Reload cleaning options. Follow any error message and wait if asked before retrying. If you change your choices or the estimate expires, update it before continuing. An estimate is not a confirmed booking; your address and available times are checked during booking.

What if the email or phone link does not open?

These links open your device’s email or phone app. If an app does not open, copy the email address or dial the number directly. For an existing booking, include your booking reference, service address and booked date. Do not send passwords or full payment card details.

What if I cannot access my account?

Contact the team using the details on this page and include the email address you use for your account. Never send us your password.

How do I change a booking?

Sign in to your customer account to view the available booking options, or contact our team with your booking reference. Any change is subject to availability and the terms shown for your booking.

Looking for our policies? Read our privacy policy and terms and conditions.